Question 1

Why The plugin don't work after install

Accepted Answer

The first things is the Serial Key : 
DON'T USE drag and drop 
Type the serial by hand 
With 4 LETTERS at begining and NO SPACE AT END
exemple 
RUBA-XXXX-XXXX-XXXX
RUBA-XXX-XXXX-XXXX
 
Second problem can be x32 bits version install in 64bits and vice versa .
Take time , if you a doubt , download again and put the plugins in the right folder
 
For Mac, especially in Logic X , You need to rescan the plugins folder, then restart ( THE Mac )  then rescan the plugins folder and then you will see the plugins . ( If not check If plugins is disabled by Logic, and use the checkbox in Logic to accept the plugins definitly 
 
Thanks

Question 2

When I open the plugins and choose other output ( 2 to 16 ) I don'have any sound

Accepted Answer

Check your setting into DAW .
You must indicate to your plugins configuration to open the full16 stereo tracks
If not you can use the plugins in stereo version

Question 3

The VST plugins don't appear in my DAW

Accepted Answer

You need to verify if you choose the good destination ( same place with your other plugins )
For exemple , the PC 32 bits version need to be installed in the right folder .Same for 64 bits version .

Question 4

When I hit my keyboard / Pad, the sound isn't Dynamic , volume low / too high"

Accepted Answer

You need to check the VELOCITY setting in the software .
Try to put the MIN knob to 1/4 and MAX to 3/4 ( red light ) it s better ? 
Below the  Velocity menu you can choose the velocity sensivity , to strong , normal or moderate 
If not , try to restart the DAW and your Drumpad or Keyboard .

Question 5

Can I use Rubadrum and Percufinga in my other computer ?

Accepted Answer

Yes , this your license , you can use it on 3 computers in same time
License is engrave into the software code so you can't share the software with a friend for exemple Please recommand my sofware to your friend instead

Question 6

When I open my old project and want to use Rubadrum , the midi map is out ?"

Accepted Answer

Yes , that point is important .
When i develop the plugins I use to propose a mapping with special articulation ,for exemple I extend the hi-hat slot to 7 keys ! Timbales use 6 slots etc ...
So it will be impossible to map for the general midi standard 
You need to use a plugins as a "remapper" , a lot of DAW can do that .Check your manual to see if you have this function

F.A.Q for Rubadrum and Percufinga

FAQ